Wales and West Utilities look after the 35,000km of pipes that keep the gas flowing to heat homes, power businesses and keep the lights on across Wales and south west England. We respond to gas emergencies, connect new homes and businesses and we invest £2million every week to deliver energy that is safe and secure for our 7.5million customers. We help communities, businesses and the economy thrive by delivering reliable, affordable and sustainable energy and we are committed to supporting those most vulnerable in society with practical help and guidance on the energy issues that impact on individuals, families and our communities.